Shipping policy
🚚 Shipping Policy – LAroma Candle
We’re committed to delivering your handcrafted candles quickly and safely. Here’s everything you need to know:
📦 Standard Shipping Rates
- USA: $10.20 — Free shipping on orders over $50
- Canada: $12.90 — Free shipping on orders over $90
- International: Calculated at checkout based on your location
Note: Free shipping does not apply to wholesale orders.
⏳ Processing Times
- Orders are processed Monday through Thursday
- Please allow 1–4 business days to prepare your order
📬 Estimated Delivery Times
- USA: 3–9 business days (Tracked USPS)
- Canada: 4–19 business days (Tracked International)
- Rest of the World: Shown at checkout
⚠️ Address Accuracy & Delays
Please ensure your shipping address is correct at checkout. We are not responsible for delays or undelivered orders due to address errors or postal service issues.
🚨 Customs & Duties
For Canada and international customers:
- Import duties, customs fees, or taxes may apply
- These are not included in your shipping cost and are the buyer’s responsibility
📦 Missed Deliveries
If your order is not picked up and is returned to us, you will be responsible for covering the cost of reshipping.
📧 Shipping Confirmation
Once your order ships, you’ll receive a tracking number via email or SMS. If you do not receive confirmation within 5 business days, please contact us.
🤝 Questions?
We’re here to help:
📧 aromacandlesbyla@gmail.com